*Effective Date:* 21-08-2024
*Company Name:* NEETSHASTRA COUNSELLING CONSULTANTS AND ASSOCIATES
*Website:* https://neetshastra.com/
#### 1. *Introduction*
Thank you for purchasing a digital course or service from NEETSHASTRA COUNSELLING CONSULTANTS AND ASSOCIATES. We strive to provide valuable and high-quality content. To ensure clarity regarding refunds and cancellations, please review our policy below.
#### 2. *Eligibility for Refund*
Refunds are only available under the following circumstances:
- *Course Not Assigned*: If the purchased course is not assigned to you within the expiration date from the date of purchase, you are eligible for a full refund.
- *Duplicate Payment*: If you accidentally pay twice for the same course, you are entitled to a refund for the duplicate payment.
#### 3. *Non-Refundable Situations*
- *Digital Nature of the Course*: Due to the nature of digital products, once the course has been assigned to you, or if no duplicate payment issue is identified, all sales are final. We do not consider refund requests for any other circumstances or reasons.
#### 4. *Refund Request Process*
- *Submission*: To request a refund for the reasons mentioned above, please contact us via email at Neetshastrahelp@gmail.com with your purchase details and proof of payment.
- *Processing Time*: Refund requests will be reviewed and processed within 10 to15 business days from the date of receipt. If the request is approved, the refund will be issued to the original payment method.
#### 5. *Technical Issues*
- *Access Problems*: If you experience technical issues that prevent access to your course, please contact our support team immediately. We will work to resolve the issue as soon as possible. If the issue cannot be resolved, we will consider a refund on a case-by-case basis.
#### 6. *Contact Information*
For any questions or refund requests, please contact us at:
- *Email*: Neetshastrahelp@gmail.com
- *Phone*: 9453702683
*Note*: This policy is subject to change. Any updates will be posted on our website, and the revised policy will apply to all future purchases.
Thank you for your understanding and for choosing NEETSHASTRA COUNSELLING CONSULTANTS AND ASSOCIATES.